I was very happy with the marketing process, it was efficient and professional with all staff involved. Sam was professional, flexible and friendly from first meeting. She provides solutions quickly and always follows up at any given time. I live in Denmark so there is a 10 hour time zone difference, but that didn’t make a difference to her. I got speedy responses and communication always. Very pleasing and made it easy to trust her with the sale of my property and I felt I could contact her at all times. My expected selling price was achieved and sold before auction. The apartment itself was ideal I believe beginning with location, however I’m sure the buyer had a great experience with Sam as the agent also. I had a reserve price, it fell a little short at first, and Sam went back to buyer and got me the price I wanted. Perfect. Obviously She is largely focused on customer service, professionalism and not being a pushy sales person. She provided a flexible solution for the marketing campaign and fee structure amongst other things coupled with a friendly, trustworthy and positive attitude was the reason I chose her to sell my property. Thank you Sam comes highly recommended!