The best decision we made in selling our property was having Lucy represent our property. Lucy is a wealth of market knowledge and a pleasure to work with. Her communication throughout the marketing campaign was exemplary and she was never too busy to drop what she was doing to follow up on any questions we had. Her liaison with our tenants throughout the process was also fantastic keeping them informed and making sure they were taken care of through the process. Lucy is as genuine as they come. She is honest, fair and works incredibly hard to achieve success. We would absolutely engage her services and the Greg Hocking Elsternwick team again as their focus on quality of service is second to none.