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Greg Hocking | Our Team

Shannai Dean

Property Manager

Caroline Springs

0437 265 966 email agent
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Shannai Dean
Independant. Committed. Respectful

Shannai Dean brings a personable and proactive approach to her role as Property Manager at Greg Hocking Caroline Springs. With real estate experience across Melbourne’s western suburbs, she’s a knowledgeable agent with a keen customer service focus.

A self-confessed people person, Shannai’s friendly and engaging style allows her to build and maintain strong relationships with her clients. She prides herself on keeping in regular contact with her rental providers and renters to ensure they enjoy a seamless experience. If issues arise, Shannai is quick to deal with them, taking care to listen to and understand each party’s perspective.

Shannai’s organisational skills and attention to detail allow her to juggle the competing demands of her role successfully. She works alongside our Head of Property Management, Cassandra Hutchins, to ensure our rental portfolio is managed efficiently and effectively.

For attentive service from a proactive local property manager, contact Shannai Dean today: 0437 265 966

Skills & Expertise:

  • Responsiveness
  • Pleasant demeanor
  • Organisation skills
  • Honesty & integrity
  • Knowledge
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Sameer A

"Shannai, was very helpful and she did her best to help. She is well organized and makes the application process easier, by offering her help with every stage and always giving advice. It was a great experience & happy that she was our agent :)"

44 Luxor Dve, Fraser Rise

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Shannai, was very helpful and she did her best to help. She is well organized and makes the application process easier, by offering her help with every stage and always giving advice. It was a great experience & happy that she was our agent :)

Eva S

"Sadly renting for too long and have been through to many horrible agents, rude, arrogant, unhelpful, disrespectful, unfriendly oh you name it. Greg Hocking and Shannai holy fresh air !!! BRILLIANT Polite and Super friendly ? Definitely the best Team here !!! Calls you back ? 100% Follows up and returns your call or emails ? 100% I really cannot even give enough compliments to the team here at Greg Hocking as a Tenant. No anxieties to call the office in regards to an issue or a question. Fast responses and I am treated like a Person not second class being Tenant. Gosh wish I could work with these people - blatantly obvious they enjoy what they are doing in how you are treated. Do NOT ever change what your doing!!! Your leading the way in how Real Estate Agents should be conducting themselves especially towards Tenants. Stay Real like you are!!"

81 Arnolds Creek Bvd, Harkness

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Sadly renting for too long and have been through to many horrible agents, rude, arrogant, unhelpful, disrespectful, unfriendly oh you name it. Greg Hocking and Shannai holy fresh air !!! BRILLIANT Polite and Super friendly ? Definitely the best Team here !!! Calls you back ? 100% Follows up and returns your call or emails ? 100% I really cannot even give enough compliments to the team here at Greg Hocking as a Tenant. No anxieties to call the office in regards to an issue or a question. Fast responses and I am treated like a Person not second class being Tenant. Gosh wish I could work with these people - blatantly obvious they enjoy what they are doing in how you are treated. Do NOT ever change what your doing!!! Your leading the way in how Real Estate Agents should be conducting themselves especially towards Tenants. Stay Real like you are!!

N.Tuariki

"Shannai was absolutely amazing!!! To be honest I have not experienced anyone in this industry at her work ethic! Very professional, responsive and detailed in what she showed me. Went above and beyond to make sure I got a property that was suitable for me and my situation and especially relocating from interstate I was worried and can be stressful! But Shannai made this whole process so easy and smooth! Thank you soo much!! Honestly couldn’t of asked for a better experience!!"

7 Meyers Lane, Caroline Springs

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Shannai was absolutely amazing!!! To be honest I have not experienced anyone in this industry at her work ethic! Very professional, responsive and detailed in what she showed me. Went above and beyond to make sure I got a property that was suitable for me and my situation and especially relocating from interstate I was worried and can be stressful! But Shannai made this whole process so easy and smooth! Thank you soo much!! Honestly couldn’t of asked for a better experience!!

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